Leadership Essentials - a series of self-study/taught units

Leadership Essentials is a series of practical and relevant Action Learning workbooks that help the learner to deliver visible business improvements. Those using the workbooks learn about best management theory and practice and giving excellent customer service; and then relate this to their own organisation.

Customer Focus - Developing Yourself - Working in Your Organisation

Working with Others - Solving Problems - Handling Information

Developing Effective Customer Relationships - Coaching - Being a Team Leader

Change - Performance in Your Team - Team Building - Managing Work - Recruitment

The Centre for Professional Development works alongside you to develop the best approach for developing your people.  We combine the units that matter into  a series of workshops, customising the content where required, and creating the right mix of self-study and taught sessions to meet your objectives and your budget.